Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firexfox 37.0.1 crashes every few minutes while just surfing my laptop is new under windows 8.1 ????

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I've tryed everything updating flash, java, none of this seems to work firefox is just crashing every few minutes and many times the reports are just not there I crash about 5 times mores than firefox seems to realize it ??? Been using chrome since then. Otherwise I crash about 5 times a day.

last crash id is: bp-10b130fd-a865-4a78-8208-34a882150414

I've tryed everything updating flash, java, none of this seems to work firefox is just crashing every few minutes and many times the reports are just not there I crash about 5 times mores than firefox seems to realize it ??? Been using chrome since then. Otherwise I crash about 5 times a day. last crash id is: bp-10b130fd-a865-4a78-8208-34a882150414

All Replies (2)

more options

This article may help you to fix crashes.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.