This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

reinstalling thunderbird

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه christ1

more options

I changed to thunderbird when Eudora ceased to offer a service. Nor being very Financial when my computer died I've been using hand downs. Now I have a reasonable laptop I've been trying to get thunderbird back but it won't regognise any password. Click on password not working for a new one & nothing happens. It tells me I don't have an account but when I try to open one with my email etc it tells me I can't because it already has an account by that name. Please help.

I changed to thunderbird when Eudora ceased to offer a service. Nor being very Financial when my computer died I've been using hand downs. Now I have a reasonable laptop I've been trying to get thunderbird back but it won't regognise any password. Click on password not working for a new one & nothing happens. It tells me I don't have an account but when I try to open one with my email etc it tells me I can't because it already has an account by that name. Please help.

All Replies (1)

more options
I've been trying to get thunderbird back but it won't regognise any password.

I guess you couldn't be any more vague. What exactly were you doing when 'it won't regognise any password'? Did you set up any account(s)?

Click on password not working for a new one & nothing happens.

Where did you 'Click on password'?