Firefox crashes
I have a problema: when I try to search something in Firefox, o write an url, Firefox crashes. But when I open a saved link o something like that it runs... I tried to re-install... what can I do? The problem is on a PC, on my Mac It runs (with the same Firefox sync account).
The crash id: 67e6bf28-590f-4204-a4aa-1efc32150505
All Replies (1)
https://crash-stats.mozilla.com/report/index/67e6bf28-590f-4204-a4aa-1efc32150505
Looks like Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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