This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Stuck on Firefox Setup screen

  • 1 (رد واحد)
  • 7 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

kansasdude
kansasdude
more options

I have downloaded Firefox but when I run the file I downloaded, it gets stuck on the setup screen and will not continue (it's been 10 minutes and still on that screen), the bar keeps going across and across over and over

I have Windows 8.1 (if that makes a difference)

I have downloaded Firefox but when I run the file I downloaded, it gets stuck on the setup screen and will not continue (it's been 10 minutes and still on that screen), the bar keeps going across and across over and over I have Windows 8.1 (if that makes a difference)
Attached screenshots

الحل المُختار

Try this:

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

Try this: