BBC.com not loading correctly and does not allow the window to scroll.
When navigating to bbc.com (redirected from bbc.co.uk), the site loads but will not scroll (ie: I can not scroll the window down to view the rest of the page).
All Replies (2)
I checked the page. There was no problem.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Modified by FredMcD
Do you see the scroll bar?
On Mac the scroll bars can be hidden and only have them show when you scroll the page so you can see the current scroll position.
You can make the scroll bars always visible:
- System Preferences > General > Show Scroll Bar > Choose "Always"