Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why wont this stupid program allow me to install flash player

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 14 views
  • آخر ردّ كتبه FredMcD

more options

I have downloaded adobe Flashplayer but when I try to unstall it I get the message that it will install when Firefox is closed. I know that Firefox is closed but still Flashplayer will not install. Am thinking of getting rid of Mozille and installing Google Chrome

I have downloaded adobe Flashplayer but when I try to unstall it I get the message that it will install when Firefox is closed. I know that Firefox is closed but still Flashplayer will not install. Am thinking of getting rid of Mozille and installing Google Chrome

All Replies (2)

more options

Hi,

Try installing from the Flash player using this link Adobe Flash Player For Mozilla Firefox

Please let me know if this helps.

Thank you.

more options

Sometimes, Firefox does not close completely.

Start the computers Task Manager. At the top, select Possessors. If Firefox is listed here, give it a few minutes, then right click it, and select End Task.

You can also reboot the computer and try again.