This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Secure connection failed in Version 38.0.1

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه user293

gaurav123
gaurav123
more options

Hi, I got this error while opening an https page in version 38.0.1, In earlier version 32.0.3, the site was opening well. Even in 38.0.1 it is showing connected to XXX.XXX.XXX.XX but after that the below message comes.

Secure Connection Failed

The connection to 107.250.207.13:9443 was interrupted while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I tried the suggestion given in below URL, but it won't worked for me. Could you please advise further. https://support.mozilla.org/en-US/questions/1056409

Site which I am trying to open is something like this. Its a basically URL to open the GUI interface for our product. https://XXX.XXX.XX.XX:9443/abc

Thanks,

Hi, I got this error while opening an https page in version 38.0.1, In earlier version 32.0.3, the site was opening well. Even in 38.0.1 it is showing connected to XXX.XXX.XXX.XX but after that the below message comes. Secure Connection Failed The connection to 107.250.207.13:9443 was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. I tried the suggestion given in below URL, but it won't worked for me. Could you please advise further. https://support.mozilla.org/en-US/questions/1056409 Site which I am trying to open is something like this. Its a basically URL to open the GUI interface for our product. https://XXX.XXX.XX.XX:9443/abc Thanks,

All Replies (1)

user293
user293
more options

What cipher suites are you using?

Newer versions of firefox do not support tls 1.0 or ssl3. If you are using either of these, you will need to upgrade to something newer.