Trying to upgrade from V.29.01 to V.38.01 amd once I click on download I get a message saying " Connecting to update server..." Why is this?
The download appears to start but the progress bar just keeps animating. I never get a time left on my download indicator. Every time I open Firefox I get a message to upgrade to V 38.01. I still can get on Firefox but this is annoying.
All Replies (3)
Please go to www.getfirefox.com and download the latest version of Firefox. Install it over your current install of Firefox and you will be up to date.
Chooch said
The download appears to start but the progress bar just keeps animating. I never get a time left on my download indicator. Every time I open Firefox I get a message to upgrade to V 38.01. I still can get on Firefox but this is annoying.
I did this but it still installed V 29.01.
If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 38.0.1: https://www.mozilla.org/en-US/firefox/all/
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.