Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot add shockwave plugin to new copy of Firefox 38.0.5

  • 2 (ردّان اثنان)
  • 9 have this problem
  • 10 views
  • آخر ردّ كتبه netscaper

OldBob1938
OldBob1938
more options

Have installed a fresh copy of firefox 38.0.5 to replace a beta version on a surface pro 3 with win 8.1. When I look at the plugins, Shockware Flash 17.0.0.188 is not there. When I look at the list of available plugins, Shockwave Flash isn't there either. I'm guessing that the debris from the uninstalled beta version is somehow blocking it. I do need this plugin. Some things that I use won't work without it. Is there a way to install it without going through the plugin path?

Help

Bob

Have installed a fresh copy of firefox 38.0.5 to replace a beta version on a surface pro 3 with win 8.1. When I look at the plugins, Shockware Flash 17.0.0.188 is not there. When I look at the list of available plugins, Shockwave Flash isn't there either. I'm guessing that the debris from the uninstalled beta version is somehow blocking it. I do need this plugin. Some things that I use won't work without it. Is there a way to install it without going through the plugin path? Help Bob

الحل المُختار

Flash Player Version 17.0.0.188
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
more options

الحل المُختار

Flash Player Version 17.0.0.188
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

netscaper
netscaper
more options

As far as I know, the latest version of FF does not need Adobe Flash to be installed. I deleted all Adobe flash plug-ins - both Flash Player and Shockwave. I did it because I was sick of the constant 'flash player crashed' popup from FF browser. It is now running clean and bug-free.