This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In Thunderbird 38 I cannot open my emails that have an atachment on them

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه Wayne Mery

sylvandgeorge
sylvandgeorge
more options

the emails that we receive from friends, family, that contain an attachment that are photos , come through Mozilla and we used to have no problems now since the latest update we have not been able to open any. unless you can sort this out it looks like we have to change our mail sever.

the emails that we receive from friends, family, that contain an attachment that are photos , come through Mozilla and we used to have no problems now since the latest update we have not been able to open any. unless you can sort this out it looks like we have to change our mail sever.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does starting Thunderbird in safe mode help? 

https://support.mozilla.org/en-US/kb/safe-mode