This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am using MozBack up, when I followed the Wizard instructions a file was saved to my portable hard drive. I went back to Thunderbird and my inbox was deleted

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Tigertiger

Tigertiger
Tigertiger
more options

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.

الحل المُختار

incredible as it may sound. Mozbackup has nothing to do with Mozilla or Thunderbird. If you have questions about mozbackup I really don't know where you go.

Read this answer in context 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

incredible as it may sound. Mozbackup has nothing to do with Mozilla or Thunderbird. If you have questions about mozbackup I really don't know where you go.

Tigertiger
Tigertiger صاحب السؤال
more options

Tigertiger said

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.
Tigertiger
Tigertiger صاحب السؤال
more options

Thanks for your time