This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla cannot find my profile and not run

  • 3 ردود
  • 1 has this problem
  • 22 views
  • آخر ردّ كتبه FredMcD

more options

I had several problems to begin with

1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions?


edit: added a space after the periods . as it was making links and harder to read.

I had several problems to begin with 1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions? edit: added a space after the periods . as it was making links and harder to read.

Modified by James

All Replies (3)

more options
more options

Almost nothing worked but I managed to restore the browser by deleting the profiles.ini file

Thank you

more options

Good work. Well done. Use the links from my last post to copy your old profile to the new.

Modified by FredMcD