This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why printer prints PDF web page in hieroglyphics

Terry
Terry
more options

When i print a PDF web page it sometimes prints in hieroglyphics as in my screenshot , not text. Other formats and ordinary web pages are printing ok. Any ideas please? I see that selecting "print as image" may fix the problem , but i can`t find that when i go to file/print advanced as suggested. I have the latest version of Adobe Reader and my printer, i bought yesterday new. Any ideas please?

When i print a PDF web page it sometimes prints in hieroglyphics as in my screenshot , not text. Other formats and ordinary web pages are printing ok. Any ideas please? I see that selecting "print as image" may fix the problem , but i can`t find that when i go to file/print advanced as suggested. I have the latest version of Adobe Reader and my printer, i bought yesterday new. Any ideas please?
Attached screenshots

الحل المُختار

When you first install Firefox, it uses a built-in viewer PDF by default. This viewer uses Firefox's print dialog instead of Adobe's print dialog.

You may want to try switching to the Adobe Acrobat plugin to display your PDF. Then you can use either the floating bar print icon or press the Esc key to display the plugin menu bar to print.

This article has the steps to change your preferred PDF viewer: View PDF files using Firefox’s built-in viewer.

Does that work?

Read this answer in context 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

الحل المُختار

When you first install Firefox, it uses a built-in viewer PDF by default. This viewer uses Firefox's print dialog instead of Adobe's print dialog.

You may want to try switching to the Adobe Acrobat plugin to display your PDF. Then you can use either the floating bar print icon or press the Esc key to display the plugin menu bar to print.

This article has the steps to change your preferred PDF viewer: View PDF files using Firefox’s built-in viewer.

Does that work?