This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Program not emptying trash.

petlover1
petlover1
more options

Trash not emptying. I highlight "Empty trash," but nothing happens. How can I get it to empty the trash? I have more than 6,000 emails that need to be deleted.

Trash not emptying. I highlight "Empty trash," but nothing happens. How can I get it to empty the trash? I have more than 6,000 emails that need to be deleted.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Are you trying to empty the trash on an email website, or in the Thunderbird program?

(For what it's worth, 6,000 seems like a large number of items to delete and it may well take some time to process.)