Lost all Add Ons
Tried to download a new favicon add-on. Now when I click on Tools>Add-Ons> FF opens a new tab called "Add-ons Manager" and all previous add-ons/plug ins are gone. Yet Add-on bar is still ok but not complete with all add ons. Any ideas? Dan
Modified by danpbphoto
All Replies (4)
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.json file.
cor-el said
It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required. See "Corrupt extension files": If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available. If this hasn't helped then also delete the addons.json file.
When you click on Add-ons- nada, nothing zilch..opens a new tab named add-ons..I reset FF and had to manually restore all add-ons and plug ins..now ok..
Have you tried re-installing the add-ons?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox.
Now open the Add-ons Manager. Is the problem still there?
Separate Issue; Your System Details shows;
Installed Plug-ins
Adobe PDF Plug-In For Firefox and Netscape 11.0.12
Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.
OPIE {web link} Import/Export extension preferences