This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps logging me out of Facebook and Gmail. Every 2 to 5 minutes it logs me out.

  • 3 ردود
  • 8 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

Firefox is constantly logging me out of Facebook and Gmail. It's become unusable.

Firefox is constantly logging me out of Facebook and Gmail. It's become unusable.

All Replies (3)

more options

Are you using a proxy or VPN to connect?

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

There is no Tools> Page Info > Permissions. I'm using Firefox on a Mac

more options

There should be this page on Mac as well.

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can inspect and manage permissions for all domains on the about:permissions page.

You can open about: pages via the location/address bar.