This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on a link in an email, FireFox does not open the link - nothing happens.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cor-el

Everett Thomas
Everett Thomas
more options

When I get emails that contain links to web pages, I click on the link and nothing happens. I use OUTLOOK 2007 on Vista (32). This just started after I updated my FireFox.

When I get emails that contain links to web pages, I click on the link and nothing happens. I use OUTLOOK 2007 on Vista (32). This just started after I updated my FireFox.

All Replies (2)

Banban
Banban
more options

If you copy and paste the web link directly into Firefox, does it work?

It is unlikely, but maybe http and https protocols are not linked to a program. To check that, open the Windows Control Panel, click on Default Programs then Associate a file type or protocol with a program. Scroll till Protocol section and find HTTP and HTTPS. The default program for these protocols is in the 3rd column. If it is not Firefox, select each line and click on Change program... to choose Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox is set correctly as the default browser.

Modified by cor-el