This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restore session shows a page with blank content (no tabs) and no active "restore" button. Restore previous history is greyed out. What is there to be done?

  • 1 (رد واحد)
  • 2 have this problem
  • 15 views
  • آخر ردّ كتبه thudner

more options

Firefox crashed after some computer low memory issue. When I reopened I expected to find the tabs from the previous session in the restore session tab. There is just a blank box with no tabs from the previous session (please see attached). I cannot click on the restore session button. Additionally, the restore previous session in History is greyed out. What can I do about this? I need those tabs back. Thanks!

Firefox crashed after some computer low memory issue. When I reopened I expected to find the tabs from the previous session in the restore session tab. There is just a blank box with no tabs from the previous session (please see attached). I cannot click on the restore session button. Additionally, the restore previous session in History is greyed out. What can I do about this? I need those tabs back. Thanks!

All Replies (1)

more options

And this is how the page looks like ...