This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does the RT addon no longer work since a Firefox upgrade?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 18 views
  • آخر ردّ كتبه Datastorage

Datastorage
Datastorage
more options

Can anyone explain how to fix an RT Addon failure once Firefox upgrades?

The failure continues to occur even after uninstalling the RT Addon. Then rebooting and then reinstalling the RT Addon.

The RT Addon worked perfectly until Firefox did an upgrade!! Mozilla also does reply to supports questions on this issue.

Best regards James

Can anyone explain how to fix an RT Addon failure once Firefox upgrades? The failure continues to occur even after uninstalling the RT Addon. Then rebooting and then reinstalling the RT Addon. The RT Addon worked perfectly until Firefox did an upgrade!! Mozilla also does reply to supports questions on this issue. Best regards James

الحل المُختار

It's this one? https://addons.mozilla.org/firefox/addon/rt-news/

An updated version 1.1.1 was released last week. Do you already have that version?

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

الحل المُختار

It's this one? https://addons.mozilla.org/firefox/addon/rt-news/

An updated version 1.1.1 was released last week. Do you already have that version?

Datastorage
Datastorage صاحب السؤال
more options

Thank you jscher2000. Removed and Updated again and this one Works thank you. Hope you have a great week end. Best regards, James