This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

just upgraded to the newest firefox for mac 40.0 all of my user names and passwords that were saved dissappeared

  • 5 ردود
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه mycookiess

more options

when i go to reveal it is grayed out and none of my previous info is there please help Adobe® Acrobat® Plug-in for Web Browsers, Version 15.008.20082

  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Coupons Inc., Coupon Printer
  • Provides information about the default web browser
  • Version 5.41.0.0
  • Microsoft Lync 2010 Meeting Join Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 18.0 r0
  • 5.1.30514.0
  • Web based SlingPlayer for streaming from Slingbox
when i go to reveal it is grayed out and none of my previous info is there please help Adobe® Acrobat® Plug-in for Web Browsers, Version 15.008.20082 * A plugin to detect whether the Adobe Application Manager is installed on this machine. * Plugin that detects installed Citrix Online products (visit www.citrixonline.com). * Coupons Inc., Coupon Printer * Provides information about the default web browser * Version 5.41.0.0 * Microsoft Lync 2010 Meeting Join Plug-in * The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. * Microsoft Office for Mac SharePoint Browser Plug-in * Shockwave Flash 18.0 r0 * 5.1.30514.0 * Web based SlingPlayer for streaming from Slingbox

الحل المُختار

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 1

All Replies (5)

more options

الحل المُختار

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

yes the problem went away. i was able to see them but only in safe mode what is the solution

more options

went back and it is working now!!! why did it do this?

more options

It could be a file was corrupted, but later repaired. Keep an eye on it for a time.

more options

thanks for your quick solution