This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezing

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه philipp

more options

Why is it necessary for me to keep constantly moving my mouse in order to accomplish anything?

Why is it necessary for me to keep constantly moving my mouse in order to accomplish anything?

الحل المُختار

hi, this question is filed under firefox for android, but a mouse probably isn't most commonly used on mobile systems. is this a question about firefox on desktop?

if so, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

hi, this question is filed under firefox for android, but a mouse probably isn't most commonly used on mobile systems. is this a question about firefox on desktop?

if so, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware