This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

updated to windows 10 now can't use firefox

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه FredMcD

more options

updated to windows 10. When I click on firefox I get a lot of messages and cant access Firefox.

updated to windows 10. When I click on firefox I get a lot of messages and cant access Firefox.

All Replies (2)

more options

Sorry to hear that read this might this be helpful to you

   http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/programs-have-no-internet-access-in-windows-10/6fb72587-b195-4301-a7d6-2040af513957?auth=1 

One of the proposed solutions in that thread involves resetting the TCP/IP stack in Windows. In another thread about this reset, several users have posted their logs which have lined indicating "access denied" so you probably need to run cmd.exe as Administrator to overcome that if it happens to you:

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_web/windows-10-tp-cant-connect-to-internet-through/97e1885e-790b-4d4f-92d4-6b1d97e8c85c

There are numerous articles on this for earlier versions of Windows, but it isn't so well documented for Windows 10 yet. Here are some articles for reference:

   http://www.geeksinphoenix.com/blog/post/2015/06/16/how-to-reset-your-network-adapter-in-windows-10.aspx 
   https://support.microsoft.com/en-us/kb/299357 - Windows XP through 8.1, says this will fix some registry keys

Modified by Sakshi Rajput

more options