This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mailing list has stopped working in thunderbird 38.3

  • 6 ردود
  • 5 have this problem
  • 2 views
  • آخر ردّ كتبه JNP

more options

All my email lists have stopped working - error message is user unknown. I have a number of existing mailing lists but suddenly they have all stopped working.

So I created a new list called AgersHome to give it a clean test and got the same message:-

"An error occurred while sending mail. The mail server responded: 5.1.1 <AgersHome>: Recipient address rejected: User unknown in local recipient table.

Please check the message recipient "AgersHome" and try again."

Seems to be some kind of bug...

Any ideas?

All my email lists have stopped working - error message is user unknown. I have a number of existing mailing lists but suddenly they have all stopped working. So I created a new list called AgersHome to give it a clean test and got the same message:- "An error occurred while sending mail. The mail server responded: 5.1.1 <AgersHome>: Recipient address rejected: User unknown in local recipient table. Please check the message recipient "AgersHome" and try again." Seems to be some kind of bug... Any ideas?

الحل المُختار

Hi agin I went back and created another new email list one word - all lowercase and it works perfectly - so

then did a second one using uppercase within the word HomeAgain and it failed again -

then did a third test with first char uppercase and remainder lower case - worked perfectly again

so it seems to have become hypersensitive to anything that contains non-lowercase a-z charachters in any position except the first......

At least it's easy to get round it - it's just strange that it suddenly popped up as a problem

ta

Read this answer in context 👍 0

All Replies (6)

more options

Hi again I've found out what is differnt now and a workround

Normally a mailing list when pulled in to an email looks like

maillistname<"name">

however it's comming in as maillistname<name>

which doesn't work.

If you edit the nane in the email by over writing name with "name" ie putting in the missing quotes - it works perfectly.

So the bug seems to be that when the maillist is pulled in to the email - the quotes are missing...

more options

If the Mailing list name is one word with no spaces and no dashes separating words and no hidden spaces at the start or end of Mailing list name, then it will appear without quotes.

some people have found using an 'underscrore' (not dash) between words to link them has worked. But this is the first that I've heard of a single one word acting like it thought it was two words.

If the Mailing list was called: Test then you would see: Test<Test> If Mailing list was called: Test This then you would see: Test This<"Test This">

more options

Hi - thanks

It doesn't seem to matter if it's a single word or not in the mailing list - when it arrives in the email To box it has no quotes and I have to put in quotes to make it work.

As it happens - several of my mailing lists are more than one word - and untill the last few days (I havn't use one since last week) - they were all working perfectly.

more options

الحل المُختار

Hi agin I went back and created another new email list one word - all lowercase and it works perfectly - so

then did a second one using uppercase within the word HomeAgain and it failed again -

then did a third test with first char uppercase and remainder lower case - worked perfectly again

so it seems to have become hypersensitive to anything that contains non-lowercase a-z charachters in any position except the first......

At least it's easy to get round it - it's just strange that it suddenly popped up as a problem

ta

more options

Many thanks for your feedback. What OS do you use?

more options

Windows 7 home premium 64bit SP1