We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه FredMcD

more options

Playing YouTube videos in Firefox on Windows 8 periodically crashes the browser. When several videos are open, the browser crash is imminent. When the browser crashes, some phantom Firefox processes keep running - they can be seen in the Task Manager. These phantom processes do not prevent the browser from restarting, though.

Playing YouTube videos in Firefox on Windows 8 periodically crashes the browser. When several videos are open, the browser crash is imminent. When the browser crashes, some phantom Firefox processes keep running - they can be seen in the Task Manager. These phantom processes do not prevent the browser from restarting, though.

All Replies (1)

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it