This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I now view cookies under Page Info in order to delete them from a website?

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

When I click on View Cookies under Security at Page Info nothing happens. This started within the last week. Very frustrating when you run out of free viewing on news sites like Gannett.

When I click on View Cookies under Security at Page Info nothing happens. This started within the last week. Very frustrating when you run out of free viewing on news sites like Gannett.

All Replies (1)

more options

Does this also happen if you click the Show Cookies button on the about:preferences page?

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder: