This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I minimize Firefox it seems to have closed, although you can still hear audio from that window. The window appears in Task Manager.

  • 4 ردود
  • 4 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

I have my window open. I press Minimize on Firefox and it minimizes, but when I go to open again it seems to have closed entirely. Youtube is playing. When I minimize the tab and it 'closes down', I can still hear the audio. Strangely enough it appears in Task Manager as if nothing ever happened to it and it's perfectly fine. Think it's a problem with Windows 10, my PC or the browser?

I have my window open. I press Minimize on Firefox and it minimizes, but when I go to open again it seems to have closed entirely. Youtube is playing. When I minimize the tab and it 'closes down', I can still hear the audio. Strangely enough it appears in Task Manager as if nothing ever happened to it and it's perfectly fine. Think it's a problem with Windows 10, my PC or the browser?

All Replies (4)

more options

Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab. Sometimes this works. If it opens, close it by Menu > File > Exit.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 19.0 r0 Shockwave Flash 16.0 r0

Adobe Shockwave for Director Netscape plug-in, version 12.1.4.154 Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.2.1.171 http://get.adobe.com/shockwave/

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

more options

Thank you for your replies. I will test them out.

more options

You can update to Firefox 42 that has been released recently.

  • Help > About