This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The tiles don't populate and the cog says classic or enhanced as options.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه evaala

evaala
evaala
more options

The tiles don't populate when I open a new tab. The cog gives three options - Classic, Enhanced or Blank. The cog does not give the options on the Mozilla page explaining the tiles. I am using Tor Browser on a MacBook Pro with the El Capitan OS. This is where the link sent me for more information.

The tiles don't populate when I open a new tab. The cog gives three options - Classic, Enhanced or Blank. The cog does not give the options on the Mozilla page explaining the tiles. I am using Tor Browser on a MacBook Pro with the El Capitan OS. This is where the link sent me for more information.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Tor browser is a special modified version of Firefox (probably based upon the ESR version) and may not include all features that the official desktop version has. Firefox normally generates the tile images from the disk cache and that cache may not be enabled. You can check that on the about:cache page to see if it specifies a folder on the hard drive.

evaala
evaala صاحب السؤال
more options

I checked the about:cache page. The storage disk location says, "none, only stored in memory." I have done online searches and notice that previous versions included a bug that did not enable the tiles. My version of Tor is 5.0.4. I did not see that particular bug for this version. One commenter said to disable eliminating history on exit but I don't know exactly what that means.