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I sign into my home depot alright then I go to my home depot charge Can't sign in

  • 2 (ردّان اثنان)
  • 3 have this problem
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  • آخر ردّ كتبه cor-el

Jamilee
Jamilee
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I sign into my home depot and when I Go to sign into my charge acct. It won't go It just sits there trying to download

I sign into my home depot and when I Go to sign into my charge acct. It won't go It just sits there trying to download

الحل المُختار

Did you sign out on the other computer? Many web site use this as a security feature to prevent abuse of the user account.

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FredMcD
FredMcD
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الحل المُختار

Did you sign out on the other computer? Many web site use this as a security feature to prevent abuse of the user account.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window