Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

anonymox has taken over my firefox browser and will NOT allow me to get rid of it!

  • 3 ردود
  • 17 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

Sniperbait66
Sniperbait66
more options

I installed anonymox to see what it did. It slowed down my system incredibly, and so after a half hour of trying yo download AMD drivers for my video card, I decided that anonymox must go. That was when I found out that it had taken over my firefox browser completely and will NOT ALLOW me to get into the Addons folder at all, nor will it allow me to reset firefox to its default settings. I have uninstalled and reinstalled firefox a half dozen times and nothing works. Please help me get rid of this invasive piece of Adware.

I installed anonymox to see what it did. It slowed down my system incredibly, and so after a half hour of trying yo download AMD drivers for my video card, I decided that anonymox must go. That was when I found out that it had taken over my firefox browser completely and will NOT ALLOW me to get into the Addons folder at all, nor will it allow me to reset firefox to its default settings. I have uninstalled and reinstalled firefox a half dozen times and nothing works. Please help me get rid of this invasive piece of Adware.

الحل المُختار

Hey Sniperbait66,

Thanks for coming to the support forums with this issue. Could you do me a huge favor and try to run firefox in Safe Mode? I noticed in your post that it wasn't one of the options you tried.

Try enabling Safe Mode, see if it still takes over your browser and try refreshing FireFox when in Safe Mode. After you do this please reply back here so we can get to fixing the issue if this doesn't fix it.

Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Read this answer in context 👍 10

All Replies (3)

Kyle K.
Kyle K.
more options

الحل المُختار

Hey Sniperbait66,

Thanks for coming to the support forums with this issue. Could you do me a huge favor and try to run firefox in Safe Mode? I noticed in your post that it wasn't one of the options you tried.

Try enabling Safe Mode, see if it still takes over your browser and try refreshing FireFox when in Safe Mode. After you do this please reply back here so we can get to fixing the issue if this doesn't fix it.

Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Sniperbait66
Sniperbait66 صاحب السؤال
more options

Thanks Kylek14! Anonymox had just notified me that i had downloaded over 500 mb of files, and that they would be slowing my system down even more! I hadn't downloaded anything. I guess they count going to Firefox and checking my Amazon account "downloading". They wanted me to pay them money (IE buy a premium account).

Thanks a whole lot for your help and advice.

Semper Fidelis Al Dutton, AKA Sniperbait66

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":