This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All my read messages in all my accounts have disappeared

  • 4 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه PMapleston

more options

I was working in Thunderbird on a mail to send when suddenly the screen blinked and next thing all my read mails in all my folders (inboxes, sent boxes, archives etc) disappeared. My unread mails are still visible. If I read one, it remains visible afterwards. I am running Thunderbird 38.4.0 on Windows 10. I am running Thunderbird on a desktop and a laptop. This happened on the desktop. Thunderbird on my laptop appears to be unaffected.

I was working in Thunderbird on a mail to send when suddenly the screen blinked and next thing all my read mails in all my folders (inboxes, sent boxes, archives etc) disappeared. My unread mails are still visible. If I read one, it remains visible afterwards. I am running Thunderbird 38.4.0 on Windows 10. I am running Thunderbird on a desktop and a laptop. This happened on the desktop. Thunderbird on my laptop appears to be unaffected.

All Replies (4)

more options

الحل المُختار

more options

Could be that I panicked, but then when all your message disappear like that, I think panic is the correct response haha. Anyway, I solved it by running CCleaner. But I still don't know why it happened in the first place.

more options

I don't think CCleaner has got anything to do with it. It isn't recommended to let CCleaner mess with your Thunderbird profile anyway.

more options

As far as I know, it didn't mess with my profile.