Firefox crashes
Hi,
My ff is crushing always on start-up (safe and regular mode). I tried to uninstall and install several versions with no help. My crash reports are attached to this message. any ideas?
All Replies (6)
¡Hola!
Please see Troubleshoot Firefox crashes (closing or quitting unexpectedly) and provide the 5 most recent crash IDs.
¡Gracias!
Hi,
My crash ID's are: bp-babf6ed0-0995-4dbf-80f8-55f5c2151114 bp-e84818bb-99b8-4615-b66a-592fc2151114 bp-a8810143-c89c-4ed8-886d-6fd2e2151114 bp-0059df0a-6a40-42be-a313-c07132151114 bp-3bdf18cb-756b-43b7-b8ec-1ec4e2151114 bp-87fa78f5-1fcd-4b91-81f8-3c7582151114
PC settings: Win 7pro SP1 x64 en-us.
Hi, thanks for the crash reports. The crashes seem to be caused by Websense Endpoint, so if you have this on your machine or within your organization, perhaps you could try if possible, updating or disabling it.
If your question is resolved by this or another answer, please take a minute to let us know. Thank you.
Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 ++++++++++++++++++++++++++++++++++++++++ bp-babf6ed0-0995-4dbf-80f8-55f5c2151114
This is for Sumo's Related Bugs 1181091 RESOLVED WONTFIX Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint
425710 NEW --- crash during shutdown [@ nsACString_internal::~nsACString_internal] - [@ ScopedXPCOMStartup::~ScopedXPCOMStartup]
Modified by FredMcD
Hi,
One of our IT guy turned off Websense and then downloaded FF again with same behavior (Crashing). more ideas?
Please post the new crash reports.