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I can't receive emails and I get this message in the error console: "Timestamp: 12/15/2015 2:50:47 PM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values"

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  • آخر ردّ كتبه christ1

Dave-Murdock
Dave-Murdock
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I tried to switch from POP to IMAP, following the Mozilla instructions. Didn't work, just created issues with my email provider so I deleted the imap account and went back to my POP account. Now, however, when I go to check messages nothing comes through to Thunderbird (but they do to my web email account) and I get the following message in the error console:

Timestamp: 12/15/2015 2:50:47 PM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values is obsolete You may find more details about this deprecation at: http://bugzilla.mozilla.org/show_bug.cgi?id=790855 resource://gre/components/mimeJSComponents.js 438 MimeConverter.prototype.encodeMimePartIIStr_UTF8 null 0 null

Source File: resource://gre/modules/Deprecated.jsm Line: 79"

HELP!

You can email me at psgmc.davem@gmail.com

I tried to switch from POP to IMAP, following the Mozilla instructions. Didn't work, just created issues with my email provider so I deleted the imap account and went back to my POP account. Now, however, when I go to check messages nothing comes through to Thunderbird (but they do to my web email account) and I get the following message in the error console: Timestamp: 12/15/2015 2:50:47 PM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values is obsolete You may find more details about this deprecation at: http://bugzilla.mozilla.org/show_bug.cgi?id=790855 resource://gre/components/mimeJSComponents.js 438 MimeConverter.prototype.encodeMimePartIIStr_UTF8 null 0 null Source File: resource://gre/modules/Deprecated.jsm Line: 79" HELP! You can email me at psgmc.davem@gmail.com

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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I tried to switch from POP to IMAP, following the Mozilla instructions.

What instructions? Can you provide a link?

Didn't work, just created issues with my email provider

What didn't work? What issues?

went back to my POP account.

Can you explain that in more detail?

I get the following message in the error console

That is a warning and has got nothing to do with your ability to receive mail.

I can't receive emails

See https://support.mozilla.org/en-US/kb/cannot-receive-messages