This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has stopped opening PayPal. It says that I need a new certificate. What is a certificate, and how do I get a new one?

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه philipp

more options

I downloaded the latest version and now I can't open Amazon and PayPal because I need a new certificate. My computer must be okay, because IE will open both web sites.

What is a certificate and how do I get a new one and install it?

I downloaded the latest version and now I can't open Amazon and PayPal because I need a new certificate. My computer must be okay, because IE will open both web sites. What is a certificate and how do I get a new one and install it?

All Replies (1)

more options

hello, you should never ever need to manually install a certificate manually for a big commercial site like amazon, paypal or your bank in order to protect your data and sensitive information!

something particular must be out of order on the system. first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

what is the error code shown under technical details on the error page?