This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why did Firefox disable my antivirus?

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 5 views
  • آخر ردّ كتبه James

more options

Got a message that my Kaspersky protection was disabled because "Kaspersky protection could not be validated for use in Firefox." Huh? Going to have to go back to Chrome if this can't be fixed quickly and easily.

Got a message that my Kaspersky protection was disabled because "Kaspersky protection could not be validated for use in Firefox." Huh? Going to have to go back to Chrome if this can't be fixed quickly and easily.

All Replies (2)

more options

This is an issue with Kaspersky. Their addon has not been signed. Firefox automatically disabled unsigned addons for user security.

Please refer to these Mozilla articles for more information about unsigned addons and how to enabled them:

Warning: The steps above may present a security risk. Please use with caution and at your own risk.


Please consider advising the addon developer about the issue, so that they can get their addon signed as soon as possible.

more options

The completely separate Kaspersky anti-virus software installed on your Windows 10 is not touched in any way by this and should still be functioning normally.

The Kaspersky extension needs to be signed.

A workaround to try for Firefox 43.0 until Kaspersky fixes their extension is to type about:config in Location (address) bar. Filter for xpinstall.signatures.required and double-click the preference, or right-click and selected "Toggle", to set it to false.