Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FIREFOX SECURITY UPDATE

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

syluntdove
syluntdove
more options

2 Time I have received this firefox security update on my screen. This time it came up after my game crashed I was playing Farmville 2 on facebook. I downloaded it then before I opened I deleted it thinking it could be a virus. The back ground is red and a smaller window comes up with it that can not be moved. I would like to know if it is a virus. Also my game does keep crashing and slowing down I do keep clearing the cache out, is there anything else I can do with the settings.

2 Time I have received this firefox security update on my screen. This time it came up after my game crashed I was playing Farmville 2 on facebook. I downloaded it then before I opened I deleted it thinking it could be a virus. The back ground is red and a smaller window comes up with it that can not be moved. I would like to know if it is a virus. Also my game does keep crashing and slowing down I do keep clearing the cache out, is there anything else I can do with the settings.

All Replies (2)

FredMcD
FredMcD
more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 20.0 r0 Shockwave Flash 18.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 20.0.0.235
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict.

Adobe still offers Flash 18.0.0.268 as its extended support release further down