Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email client will not send an email to my new charter.net server email. Says server times out????

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه Matt

Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

All Replies (1)

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.