This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Manually signed addon disabled after Firefox update to 43

  • 4 ردود
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه cor-el

more options

I have a legacy addon. Since was an update to 43 version of the Firefox I signed manually my addon. It perfectly works if I manually update it in my browser. But if I update via online with install.rdf the same addon became disable and it marks like unsinged in half of users. But at some other users the addon marked as disabled and unsinged, but it perfectly works. Help me please to resolve this issue.

I have a legacy addon. Since was an update to 43 version of the Firefox I signed manually my addon. It perfectly works if I manually update it in my browser. But if I update via online with install.rdf the same addon became disable and it marks like unsinged in half of users. But at some other users the addon marked as disabled and unsinged, but it perfectly works. Help me please to resolve this issue.

All Replies (4)

more options

I found the related topic: https://support.mozilla.org/en-US/forums/contributors/711723

I trully understand that it is the known issue and it has no any solutions today?

Modified by vzakate

more options

That "related topic" was a discussion among the support contributors and administrator about having a unified or standard response in this forum about the signing feature.


What "issue"? It's a new feature intended to "protect" users from extensions that might do malicious, unwanted changes to Firefox user preferences. Starting with Firefox 43 all extensions need to be signed by Mozilla. I have seen nothing about self-signed extensions being allowed. IMO, it would defeat Mozilla having control over the situation that brought about the signing feature.

As far as differences on different PC's, maybe they aren't all running the same version of Firefox or maybe the primary user has already "flipped the switch" to disable that new feature? xpinstall.signatures.required

The real "fix" is to submit that extension to Mozilla Add-ons for signing, and if you want it to be signed and returned to you as a "private" extension, make sure you select that option.

more options

The add-on was signed by Mozilla Add-ons with using the official documentation, but was not published as private. Is it true.

Problem is the signed add-on does not work in Firefox 43 at part of users, when it updated by web.

Added: in that "related topic" someone Madasan says about "known issue": https://support.mozilla.org/en-US/forums/contributors/711723#post-67686

Modified by vzakate

more options

You can try to sign the extension another time.

Try to ask advice at the Add-ons forum site.