This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه 8t8_FF

8t8_FF
8t8_FF
more options

Setup: Firefox 43.0.1 (x86 hu) on Windows XP (32 bit). For a while FF crashed, even in Safe mode, even after Refresh Firefox. Also, the sending crash report won't send anything, so here I uploaded the last two files: https://www.dropbox.com/sh/ftdhza8m9d0y097/AACx4mU-JLIyEmhMgBb6ZP3Ga?dl=0 The system was infected with malware but it looks like Malwarebytes's Anti-Malware and SUPERAntiSpyware got rid of them. Also the caches were cleaned and I updated the video card drivers.

Thanks for any heads up!

Setup: Firefox 43.0.1 (x86 hu) on Windows XP (32 bit). For a while FF crashed, even in Safe mode, even after Refresh Firefox. Also, the sending crash report won't send anything, so here I uploaded the last two files: https://www.dropbox.com/sh/ftdhza8m9d0y097/AACx4mU-JLIyEmhMgBb6ZP3Ga?dl=0 The system was infected with malware but it looks like Malwarebytes's Anti-Malware and SUPERAntiSpyware got rid of them. Also the caches were cleaned and I updated the video card drivers. Thanks for any heads up!

الحل المُختار

hi, please go into the programs section of your system control panel and uninstall nvidia forceware network access manager in case you have that present.

Connectivity or crashing issues after Firefox 43 update

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

الحل المُختار

hi, please go into the programs section of your system control panel and uninstall nvidia forceware network access manager in case you have that present.

Connectivity or crashing issues after Firefox 43 update

8t8_FF
8t8_FF صاحب السؤال
more options

Problem solved: the Nvidia ForceWare Network Access Manager was the culprit. The Firefox runs happily now, thanks a lot for the help!