Repeated crash
Repeated crash again and again and again Problem signature:
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 43.0.4.5848 Application Timestamp: 568c88bd Fault Module Name: mozglue.dll Fault Module Version: 43.0.4.5848 Fault Module Timestamp: 568c7b16 Exception Code: 80000003 Exception Offset: 0000ed44 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
All Replies (8)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
41ff0a19-fb37-4299-850c-31755fca3b4e 1/12/2016 8:16 PM 625bf68b-2426-4614-af72-0d100890bf4d 1/7/2016 9:35 AM 7b360d19-e3d3-4bb7-b072-86809c416ba3 12/31/2015 10:43 AM 134a8d53-a733-4bee-a624-62a89707c941 12/18/2015 5:17 PM e74f67a4-1204-495d-bfe1-1feb70f741ed 12/10/2015 4:19 PM bp-49ca4e8a-75ad-4c19-a91c-646232151129 11/29/2015 9:37 PM
UUID 943fa5a8-bf22-4936-af1b-3e2122160113
Modified by drsas118
D: db566f32-8324-4de3-a341-fe0e02160113
Modified by drsas118
ID: 0f24301b-1e01-42ce-8da4-211d62160113
Modified by drsas118
I submit it here.
Modified by drsas118
bp-943fa5a8-bf22-4936-af1b-3e2122160113 1/12/2016 8:16 PM bp-db566f32-8324-4de3-a341-fe0e02160113 1/7/2016 9:35 AM bp-0f24301b-1e01-42ce-8da4-211d62160113 12/31/2015 10:43 AM bp-4128938a-9eda-48b3-a94d-1c2272160113 12/18/2015 5:17 PM bp-30a01f29-4977-4ddc-b918-39c7f2160113 12/10/2015 4:19 PM
Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows NT OS Version 6.1.7600
Signature F1398665248
Process Type plugin Shockwave Flash Version: 20.0.0.267
Attention Sumo's there are 25 related bug reports.
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: