This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tag state not being saved on IMAP server

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه Matt

stephens123
stephens123
more options

I am using an IMAP server from Network Solutions and although I can successfully tag messages in Thunderbird, the color highlights from those tagged messages disappear each time I download new mail. So, it appears that the tagging is not getting saved on the mail server. Any recommendations on how to root cause this issue?

Thanks

I am using an IMAP server from Network Solutions and although I can successfully tag messages in Thunderbird, the color highlights from those tagged messages disappear each time I download new mail. So, it appears that the tagging is not getting saved on the mail server. Any recommendations on how to root cause this issue? Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

tagging is problematical. Thunderbird knows that some servers do not support it, and should be storing the information in the MSF file for the account is the server does not support tagging.

So it should not disappear on syncing mail, but it will not transfer to another computer if the server does not support tagging, and if you run utilities like Thunderfix the file (MSF) will be deleted thus loosing this information.