This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloaded a pinterest add-on deleted it but it still pops up.

Mrscupcake
Mrscupcake
more options

So through firefox add-ons I downloaded a pinterest button. But what it would do is randomly open a weird page which was black with a bunch of pinterest buttons on it can't remember what else. So I deleted the add-on but it still does it. Now when I just turn on my computer not even on the internet a box pops up saying "share button for pinterest type error:ald is undefined 1192" How do I fully delete it?

So through firefox add-ons I downloaded a pinterest button. But what it would do is randomly open a weird page which was black with a bunch of pinterest buttons on it can't remember what else. So I deleted the add-on but it still does it. Now when I just turn on my computer not even on the internet a box pops up saying "share button for pinterest type error:ald is undefined 1192" How do I fully delete it?

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Such an error is usually caused by an installed extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window