This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why does Thunderbird e mail repeatedly ask me for my internet log in password, even after this has been inputted...repeatedly?

  • 3 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه christ1

widbury3
widbury3
more options

prompt demanding that the internet log in password be confirmed or changed appears repeatedly and frequently. Confirming or changing the password has no effect. In the interim, e mail messages cannot be sent or received

prompt demanding that the internet log in password be confirmed or changed appears repeatedly and frequently. Confirming or changing the password has no effect. In the interim, e mail messages cannot be sent or received

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options
internet log in password

What does 'internet log in password' mean? Thunderbird only cares for your email account password.

What exactly are you prompted for?

bluedahlia
bluedahlia
more options

Repeatedly asked for account password and smtp password

christ1
christ1
  • Top 25 Contributor
more options

Perhaps you have the wrong password or did enter it wrong? You can verify your password by logging into your account using webmail.