This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why has this problem NOT BEEN SOLVED? "Warning: Unresponsive Plugin; Shockwave ..." It has been 3 YEARS since people started having this problem!

  • 4 ردود
  • 10 have this problem
  • 3 views
  • آخر ردّ كتبه jrbartlettjr

jawhite
jawhite
more options

First the Adobe Flash player and now the Shockwave player have become unresponsive.

Updating the Adobe Flash products became a problem because the installer simply would not launch. This wasn't the case with the Shockwave installer. Usually this is a permission issue, but running SubInAcl.exe (MS) did not correct the problem.

I removed Adobe Flash player, and only install the Shockwave player. After uninstalling and re-installing the shockwave player, it works for a while then stops working.

The Mozilla support pages for this issue are dated from 2013. 2013 !!!! I AM SURPRISED MOZILLA IS STILL IN BUSINESS !!! Hell, I surprised that people put up with Adobe. The Adobe updater is the worst annoyance, and their constant and persistent update demands often fail to correct this problem.

As several users have stated, its time to find a different browser that supports stability over new functionality. I don't care about new features. I just want the damned thing to work consistently -- as it had in the past.

First the Adobe Flash player and now the Shockwave player have become unresponsive. Updating the Adobe Flash products became a problem because the installer simply would not launch. This wasn't the case with the Shockwave installer. Usually this is a permission issue, but running SubInAcl.exe (MS) did not correct the problem. I removed Adobe Flash player, and only install the Shockwave player. After uninstalling and re-installing the shockwave player, it works for a while then stops working. The Mozilla support pages for this issue are dated from 2013. 2013 !!!! I AM SURPRISED MOZILLA IS STILL IN BUSINESS !!! Hell, I surprised that people put up with Adobe. The Adobe updater is the worst annoyance, and their constant and persistent update demands often fail to correct this problem. As several users have stated, its time to find a different browser that supports stability over new functionality. I don't care about new features. I just want the damned thing to work consistently -- as it had in the past.

All Replies (4)

Stephen Fox
Stephen Fox
more options

According to your system details, it appears you are running Firefox 32. This browser was released in September 2014.

I would highly recommend upgrading to the current version of Firefox 44 or Firefox ESR 38.6.0.

Web pages take advantage of new technologies that are released frequently, and viewing them requires an up to date browser. Updating your browser will also give you access to the security updates available.

jawhite
jawhite صاحب السؤال
more options

How did you know my FF version? Is it in the message header? My computer is on a local lan behind a router; I don't think the lan IP is advertised.

Joe

FredMcD
FredMcD
more options

Some of your system details are posted when you ask a question. No Personal Information Is Collected. Go to the top right of the page. Open ‘’’Question details’’’ At the bottom of that box, press ‘’’More system details’’’

jrbartlettjr
jrbartlettjr
more options

I have the latest ver. of Firefox and this problem has become onerous for me. will Firefox be able to resolve this?