This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When sending mail to 10 recipients, I get this error: This email contains either non-BCC'ed mailing list recipients or more than the configured max number of re

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه amanchesterman

AronFox
AronFox
more options

Because the above window allows only so,many characters, I re-submit my entire question: I wanted to send mail to ten recipients. When I tired to send it I got this error: This email contains either non-BCC'ed mailing list recipients or more than the configured maximum number of TO or CC recipients. How do you want to continue? Press OK to send anyway or Cancel to reconsider. I send anyway and get this error message: An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient ""... Apparently Thunderbird wants me to uh...how should I know? Too bad it does not give may more detailed information. "An error" could mean most anything. Thanks in advance for any help you may have.

Because the above window allows only so,many characters, I re-submit my entire question: I wanted to send mail to ten recipients. When I tired to send it I got this error: This email contains either non-BCC'ed mailing list recipients or more than the configured maximum number of TO or CC recipients. How do you want to continue? Press OK to send anyway or Cancel to reconsider. I send anyway and get this error message: An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient ""... Apparently Thunderbird wants me to uh...how should I know? Too bad it does not give may more detailed information. "An error" could mean most anything. Thanks in advance for any help you may have.

All Replies (2)

Zenos
Zenos
more options

Do you have the Use Bcc Instead add-on installed? I think that may be responsible for the "configured maximum" message. If not, it may be a restriction due to the server configuration.

"The mail server responded: Administrative prohibition. Please check the message recipient" appears to be the error message from the server.

Neither of these are "native" Thunderbird error messages. I think your argument may be with the server operator.

amanchesterman
amanchesterman
more options

AronFox: I have this problem with my email provider (GMX) -- they allow a maximum of ten recipients for a message if sent from Thunderbird. Zenos is correct, the 'administrative prohibition' is imposed by your email service provider, I suggest you check their policy.