This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozilla disabled kasypersky security addon

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

more options

Mozilla has disabled kaspersky add-on, which is part of my security, with no work around other than contact Kaspersky. Not good. Windows 8.1

Mozilla has disabled kaspersky add-on, which is part of my security, with no work around other than contact Kaspersky. Not good. Windows 8.1

All Replies (3)

more options

Kaspersky Protection 4.6.2.23.1 (light_plugin_D772DC8D6FAF43A29B25C4EBAA5AD1DE@kaspersky.com)

is shown as online.

Check Kaspersky for updates. And talk to their support.

more options

Mozilla disabled Kaspersky. I've paid for that support. Mozilla and Kaspersky need to work this out, not me.

more options

This will disable add-on signature enforcement; Enter about:config into your Firefox address bar Click the I'll be careful button Find xpinstall.signatures.required in the list Right click the preference Select Toggle until the value is false https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

https://wiki.mozilla.org/Firefox/AddOns/Status/Updates#Exec_Summary “Currently targeting Signing with no pref to turn off in Firefox 47”


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.10.20056 Adobe PDF Plug-In For Firefox and Netscape 11.0.14
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.