This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I could not sign-in to my Gmail account using Thunderbird. I think it may be because I have a proxied internet connection.

  • 4 ردود
  • 2 have this problem
  • 11 views
  • آخر ردّ كتبه Kaartic

more options

I could not use my Gmail account in Thunderbird, although I have entered correct Username and Password.I have also tried enabling IMAP on Gmail settings and allowed less secure apps to use my Gmail account. Is there any problem if the connection is proxied, because in our hostel we have a proxied connection.

I could not use my Gmail account in Thunderbird, although I have entered correct Username and Password.I have also tried enabling IMAP on Gmail settings and allowed less secure apps to use my Gmail account. Is there any problem if the connection is proxied, because in our hostel we have a proxied connection.

All Replies (4)

more options

it is more likely your having issues with an anti virus product that is getting in the way than your proxy

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
more options

Sorry I have forgot to tell that I use Ubuntu14.04. I have no anti virus software installed.

more options
Is there any problem if the connection is proxied

If the hostel Internet connection does not allow ports for IMAP, POP, and SMTP I don't think you can use Thunderbird. Then your best bet is webmail (via the proxy).

more options

I don't think they would have blocked IMAP or POP,because it is only to block unwanted websites like youtube,hacking sites(which may be misused).