We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why won't it accept my master password

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

cathmor
cathmor
more options

Everytime I try to open firefox, the master password for FIPS 140 box comes up and it does not accept my password and it will not open my home page. This just started today

Everytime I try to open firefox, the master password for FIPS 140 box comes up and it does not accept my password and it will not open my home page. This just started today

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you enable FIPS?

If you did then the only way to recover from this is to delete the key3.db and logins.json files in the Firefox profile folder and you lose all passwords stored in the Password Manager.

You can use this button to go to the current Firefox profile folder: