This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Issue receiving New Emails_ I have to restart Thunderbird to receive New Emails

  • 3 ردود
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه christ1

jozeph51
jozeph51
more options

Hello I've had a problem recently with receiving New Emails. This seemed to start about a week ago. To receive new emails I have to restart Thunderbird. I've tried clicking on Get Messages and nothing happens unless I restart and then then new messages pop up. Since I've had TB on this computer for a long time I even completely uninstalled it and reinstalled a couple of days ago. Same thing keeps happening. I'm using Windows 7. IMAP through GoDaddy. TB version: 38.7.1 I've searched online etc and nothing seems to help. If you have any suggestions please let me know. Thanks Joe

Hello I've had a problem recently with receiving New Emails. This seemed to start about a week ago. To receive new emails I have to restart Thunderbird. I've tried clicking on Get Messages and nothing happens unless I restart and then then new messages pop up. Since I've had TB on this computer for a long time I even completely uninstalled it and reinstalled a couple of days ago. Same thing keeps happening. I'm using Windows 7. IMAP through GoDaddy. TB version: 38.7.1 I've searched online etc and nothing seems to help. If you have any suggestions please let me know. Thanks Joe

All Replies (3)

rocketmandb
rocketmandb
more options

I have the same problem

christ1
christ1
  • Top 25 Contributor
more options

There are a number of people who complained about not getting new messages via GoDaddy IMAP recently, unless Thunderbird is restarted. Check with GoDaddy if they have problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

christ1
christ1
  • Top 25 Contributor
more options

Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10