This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot download emails

  • 1 (رد واحد)
  • 1 has this problem
  • 18 views
  • آخر ردّ كتبه christ1

NickKeene
NickKeene
more options

Have just installed Thunderbird, as fed up with windows 10. On installation Thundrbird received hundreds of emails that I have received in last 8 months, all of which I was in the process of deleting from my inbox, when this error message came up: 

" The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: problem retrieving message."

Now cannot receive any more in my inbox

Help

Have just installed Thunderbird, as fed up with windows 10. On installation Thundrbird received hundreds of emails that I have received in last 8 months, all of which I was in the process of deleting from my inbox, when this error message came up: " The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: problem retrieving message." Now cannot receive any more in my inbox Help

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You should talk to your email provider.