This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Nightly version 48.0a1 and since the last update(today 4/10/2016) it can't access the Internet. All other browsers have no problem.

  • 4 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

more options

I updated Nightly via the regular update channel for it then tried to use the browser but it wouldn't load any pages. I tried other browsers and they all worked perfectly. My firewall indicates that it is configured for Nightly to browse through it. i tried refreshing Nightly with no change in the problem.

I updated Nightly via the regular update channel for it then tried to use the browser but it wouldn't load any pages. I tried other browsers and they all worked perfectly. My firewall indicates that it is configured for Nightly to browse through it. i tried refreshing Nightly with no change in the problem.

الحل المُختار

After waiting overnight and retrying Nightly, it functions fine.

Read this answer in context 👍 0

All Replies (4)

more options

Some problems occur when your Internet security program was set to trust the previous version of a program, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove the program from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

I tried the above repairs to no avail. I made sure my firewall(which is Norton Security by Symantec) is set to allow Nightly as Firefox.exe through, but nightly still won't access the internet. Norton controls Windows Firewall.FredMcD said

Some problems occur when your Internet security program was set to trust the previous version of a program, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow to connect to the Internet again;
  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove the program from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
more options

الحل المُختار

After waiting overnight and retrying Nightly, it functions fine.

more options

Good to hear. If the problem returns, please ask a new question. Good luck.